Client bookings

A booking bot for your clients

The client writes in a messenger — Otklik answers, offers a time and creates the booking in your scheduling software. Your receptionist no longer copies messages into the calendar by hand.

How a booking happens

One conversation instead of half a day of messages and a call to check for a free slot.

Hi! I'd like a manicure on Thursday evening — how much is it?
Hello! A manicure with gel polish is 2,500 ₽, about an hour and a half. On Thursday 17:00 and 19:30 are free. Which time should I book?
19:30 please
Booked: Thursday, 19:30, manicure with gel polish, with Irina. I'll remind you the day before. If your plans change, just write here and we'll move it.

More than just booking

Everything a receptionist does around a booking, the bot takes over.

Answers at any hour

A request at 1 a.m. does not wait until morning: the bot replies at once and closes the booking before the client goes elsewhere.

Sends reminders

The reminder arrives in the same chat the client booked from. Fewer forgotten visits means fewer empty slots.

Reschedules and cancels

The client changes plans in the chat, the bot finds a new time and frees the old slot immediately.

Brings clients back

A broadcast to those who have not visited in a while — by segment and only to those who agreed to receive messages.

Calls a human when needed

An unusual question or a complaint — the bot hands the chat to a person and stays out of the way.

Shows what is going on

How many enquiries arrived, how many turned into bookings, which questions the bot stumbled on — in the dashboard.

It does not replace your scheduling software

The schedule, staff and services stay in YClients — Otklik works on top of it and creates bookings for the client. If you have no CRM yet, the bot collects the request and hands it to your staff; automatic bookings start once YClients is connected.

All features

Frequently asked questions

Does it replace my booking software?

No, Otklik works on top of it. The schedule, staff and services stay in YClients, while the bot takes over the conversation and creates the booking for the client — so your receptionist stops relaying messages into the calendar.

What if we do not use YClients?

The bot still collects the request — service, preferred time and contact — and hands it to your staff. Automatic bookings start working once YClients is connected.

Can a client reschedule or cancel?

Yes, in the same chat and without a phone call. The bot offers free slots, moves the booking and confirms the new time; a cancellation frees the slot immediately.

Does the bot send reminders?

Yes, into the same channel the client booked from. Fewer forgotten visits means fewer empty slots in the schedule.

Let the bot handle bookings

Payments are not live yet. To get access to the dashboard, just get in touch.