Otklik answers your clients on MAX exactly as it does on Telegram and WhatsApp: from your knowledge base, around the clock, with bookings in your CRM. No separate bot and no separate subscription.
The same as in every other channel — MAX is not a stripped-down version.
Prices, services, address, opening hours, booking rules. The base is imported from your website, and the bot answers only from it instead of inventing facts.
Offers free slots, creates the booking in YClients and reminds the client in advance. Rescheduling and cancellation happen in the same chat.
A voice message is transcribed and handled like ordinary text — the client does not have to retype the question.
An unusual question, a complaint or a direct request for a person — the bot passes the conversation to an operator and steps aside.
Offers, reminders about a repeat visit, announcements — by client segment and only to those who agreed to receive messages.
How many enquiries came from MAX, how many turned into bookings, which questions the bot could not close — in the same dashboard as every other channel.
No developer needed: everything happens in the dashboard.
Import the pages of your website or take a ready template for your niche and adjust prices and services.
Create a bot on MAX and paste its token into the Otklik dashboard — the channel appears next to the others.
Ask the bot the questions your clients ask most often and fix the wording before it goes live.
The same bot works on Telegram, VK, WhatsApp and the website widget. Chats from every channel land in one dashboard, and the client's history survives the switch between them.
No. MAX is included in the same plans as every other channel: one bot answers on MAX, Telegram, VK, WhatsApp and the website widget, and all chats land in the same inbox.
Yes. Otklik offers free slots, creates the booking in YClients and sends the client a reminder. Rescheduling and cancellation happen in the same chat.
It does not make one up: it says it will check and hands the chat to a human. The question goes into the knowledge gaps list so the answer exists next time.
An evening. The knowledge base is imported from your website, scenarios come from a ready template for your niche — all that is left is connecting the MAX bot and testing the answers in the sandbox.
Payments are not live yet. To get access to the dashboard, just get in touch.